How we handle information.
This policy describes the personal information Vistara Nexus may collect through this website and how enquiry information is handled. It is general information and should be read with any service agreement that applies.
Information we collect
When you contact us, we may receive your name, email address, phone number, business details and the information you include in your enquiry. We aim to collect only information needed to respond and provide requested administrative, design, e-commerce or business support.
How we use enquiries
We use enquiry information to respond to requests, clarify scope, prepare proposals or coordinate an agreed service. We do not use enquiry information for unrelated purposes without an appropriate basis or your direction.
Sharing and service providers
Information may be accessed by service providers that help operate the website, communications or agreed work. We do not sell personal information. We only share information where needed for the stated purpose, with your instruction, or where required by law.
Retention and deletion
We retain enquiry information only for as long as reasonably needed to respond, deliver agreed work, maintain business records or meet legal obligations. You may ask us to review or delete information, subject to records we must retain.
Your rights and international transfers
Depending on applicable UAE data protection law, you may have rights to request access, correction, deletion, restriction or clarification about how your information is handled. Service providers may process information outside the UAE; where this occurs, we will take steps appropriate to the circumstances and applicable requirements.
Contact us about information
For privacy questions or a personal-information request, contact info@vistaranexus.com. Please include enough detail for us to identify and respond to your request.